There is a proper RFC 2142 for "MAILBOX NAMES FOR COMMON SERVICES, ROLES AND FUNCTIONS". This RFC was written in May 1997, is very network centric and needs some serious updating, especially for security, privacy and cloud services specific mailboxes. This is an effort to capture other common email Inbox names that security, privacy and IT teams need for communication purposes.
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| Email Inbox Name | Alternates |
|---|---|
| security@ | Exists in RFC 2142 |
Alternates infosec@ ssc@ (Security Site Contact - Not very common) | | security-team@ | For contacting the security team | | phishing@ | For internal or external reporting of Phishing attempts | | dmarc@ | To collect DMARC reports
Alternates reports@ aggregate_reports@ failure_reports@ | | bugbounty@ | To receive bug bounty reports if you don’t have a BUgBounty platform like BugCrowd or HackerOne
Alternates product.security@ bugs@ | | domains@ | For domain renewals
Alternates domain@ domainregistrations@ | | trust@ | For fraud, abuse and safety issues | | abuse@ | Report email/spamming abuse etc. For reporting inappropriate public behavior (exists in RFC 2142) | | alerts@ | For manual or automated alert/incident reporting
Alternates alert@ security-alert@ incident@ security-incident@ | | privacy@ | External facing email for privacy related questions from customers, partners, regulatory authorties
Alternates privacyquestions@ | | dpo@ | To contact the Data Protection Officer (DPO)
Alternates countrynamedatarep@ e.g. ukdatarep@ countrynamerepresentative@ e.g. ukrepresentative@ | | privacy-team@ | Internal email to contact the privacy team | | policy@ | Alternates security-policy@ security_policy@ securitypolicy@ privacy-policy @privacy_policy@ privacypolicy@ | | subscriptions@ | Alternates signups@ accounts@ account@ | | administrator@ | Alternates admin@ sysadmin@ sys-admin@ systemadministrator@ | | ssl-admin | Alternates ssladmin@ ssladministrator@ sslwebmaster@ | | root@ | | | logs@ | Alternates log@ changelog@ securitylogs@ logwatch@ syslog@ syslogs@ | | dns@ | Alternates dns-admin@ dns-operation@ dns.admin@ dns.operation@ dnsadmin@ dnsoperation@ | | password@ | Alternates passwords@ reset@ password-reset@ password.reset@ forgot-password@ forgot_password@ forgotpassword@ | | helpdesk@ | Alternates it-support@ |
References
Reserved Email IDs - https://github.com/collimarco/reserved-email-addresses/blob/main/list.yml
Reserved Words - https://gist.github.com/citrusui/d755cf6bf8374d413fe8f453fa40f0c6
Forward Mail Admin Email List - https://github.com/forwardemail/reserved-email-addresses-list/blob/master/admin-list.json
Forward Mail Reserved Email List - https://github.com/forwardemail/reserved-email-addresses-list/blob/master/index.json
Should Bee - Reserved User Names https://github.com/shouldbee/reserved-usernames/blob/master/reserved-usernames.txt
Salesforce Role Based Email IDs - https://help.salesforce.com/s/articleView?id=mktg.pardot_admin_role_based_email_address.htm&type=5